It's the fear factor that hinders execution of most great guerrilla
marketing campaigns. Born out of urban creativity rather than the comfort of
the corporate boardroom, the key element of any great marketing stunt is its ability to go wrong. Without this, it's not actually a stunt at all.
Talk
radio station CFRB Toronto provides one of the best of the year so far.
Keen to promote its reputation for hard talk, the network paid street
prostitutes to hold signs reading "Should prostitution be legal?"
Considered contentious but clever, the tactic received a positive
reception from Toronto residents. Yet only slight changes in the message
and messenger tipped the scale of public opinion: While the issues
around prostitution were deemed acceptable subject matter for the
station's campaign, paying Toronto's street beggars to carry signs
asking "should panhandling be legal?" were seen to exploit the homeless
and belittle their plight.
Risky, contentious and
always unpredictable,
the
CFRB radio campaign is
guerrilla marketing at its best. Admired by some, scorned by
others and possibly misunderstood by everyone else, marketing people
like us need to be bold enough to execute when those around us start to
falter and nimble enough to turn unexpected results to our advantage
when outcomes deviate from the plan.
For the steadfast and sure,
the rewards can be priceless:
In CFRB Talk Radio's case generating big time buzz required only basic
budget. Billboard print runs of just dozens created props for photo-ops
which subsequently spread like wildfire across the country online, on TV
and in the press. When contentious issues resonated with this the target
audience, the station's reputation for hardtalk enhanced. Crucially,
when issues were deemed exploitative, the station's reputation for
hardtalk may have been enhanced even more.
Even in our biggest
corporates, "no or low cost" remains the guerrilla campaigners mantra.
Way back in 2002 Vodafone famously commissioned a streaker to create
some bare faced disruption
at the Tri-Nations. Aired in newspapers and TV stations the word over,
the paltry £30,000 allegedly paid out in fines and payoffs by Vodafone
after the event is still ranked as one of the most cost effective global
communications campaigns in the guerrilla marketers Hall of Fame.

Similarly,
after a long series of pommie-bashing comments from former Wallabies
legend David Campese during the 2003 Rugby World Cup, betting firm Ladbrokes
scored high when they forced Australia's most capped player into a
public showdown.
Forcing him to back up his claims that England
was not good enough to win the tournament, Ladbrokes took a gamble and
won. Campese eventually ended up having to do a walk of shame along the
length of Oxford Street wearing a sandwich board proclaiming that the
best team won. The stunt, which generated global media for the betting
company, was well worth the expenditure: Campese asked only that a
donation be made to London's Great Ormond Street Children's Hospital.
The good news is that more
and more of us are working out how to inject the highly creative tactics
associated with good guerrilla marketing into campaigns that remain
firmly on the right side of the law. Perhaps dismissed by the hard-core
adventurers as Guerrilla "lite", these tactics are "cheeky" yet legal.
Offering safer havens to marketing experts creative enough to balance
unprecedented ideas with corporate sanction, when we get this right, the
result is high impact marketing that comes in at a fraction of the price
of conventional ad spend.
 |
Marketing
Mavericks: our pick of the greatest guerrilla campaigns |
From left to right (Hover
over pictures to enlarge):
Carlsberg's best litter in the
word campaign: Fake tenner's distributed randomly around UK pubs get
punters talking about aforementioned beer.
Quiet please: it's you know who:
During the ATP tournament, soft drinks business Schweppes carefully
coordinates the appearance of its famous "Schhhhhh" tag line to appear on
the scoreboard every time the umpire demands "quiet please".
Shaving Eggscellence: Creating
high impact with minimal budget, Wilkinson's "Every man deserves
smooth skin" promotion helps launch the company's new
four blade razor in European supermarkets.
Listermint's This wont hurt a
bit: Patients in eastern European dental surgeries are providing a captive
audience for Listerine's guerrilla campaign. Ads for the mouthwash are placed
directly above the chair.