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Who dares wins in Guerrilla marketing

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It's cheeky, sometimes even barely illegal, but nine times out of ten it works. By circumventing the traditional advertising channels, guerrilla marketing's low cost / no cost principles mean campaigns can slip through the media establishment's net to deliver exposure that money can't buy. This month, as marketing professionals everywhere set out their game plans for the big business season, we'd like to help get the creative juices flowing and encourage you to consider setting aside a bit of the comms budget on campaigns that really do get people talking.

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Not for the faint hearted

It's the fear factor that hinders execution of most great guerrilla marketing campaigns. Born out of urban creativity rather than the comfort of the corporate boardroom, the key element of any great marketing stunt is its ability to go wrong. Without this, it's not actually a stunt at all.

Talk radio station CFRB Toronto provides one of the best of the year so far. Keen to promote its reputation for hard talk, the network paid street prostitutes to hold signs reading "Should prostitution be legal?"

Considered contentious but clever, the tactic received a positive reception from Toronto residents. Yet only slight changes in the message and messenger tipped the scale of public opinion: While the issues around prostitution were deemed acceptable subject matter for the station's campaign, paying Toronto's street beggars to carry signs asking "should panhandling be legal?" were seen to exploit the homeless and belittle their plight.

Risky, contentious and always unpredictable, the CFRB radio campaign is guerrilla marketing at its best.  Admired by some, scorned by others and possibly misunderstood by everyone else, marketing people like us need to be bold enough to execute when those around us start to falter and nimble enough to turn unexpected results to our advantage when outcomes deviate from the plan.

For the steadfast and sure, the rewards can be priceless: In CFRB Talk Radio's case generating big time buzz required only basic budget. Billboard print runs of just dozens created props for photo-ops which subsequently spread like wildfire across the country online, on TV and in the press. When contentious issues resonated with this the target audience, the station's reputation for hardtalk enhanced. Crucially, when issues were deemed exploitative, the station's reputation for hardtalk may have been enhanced even more.

Even in our biggest corporates, "no or low cost" remains the guerrilla campaigners mantra. Way back in 2002 Vodafone famously commissioned a streaker to create some bare faced disruption at the Tri-Nations. Aired in newspapers and TV stations the word over, the paltry £30,000 allegedly paid out in fines and payoffs by Vodafone after the event is still ranked as one of the most cost effective global communications campaigns in the guerrilla marketers Hall of Fame.

Similarly, after a long series of pommie-bashing comments from former Wallabies legend David Campese during the 2003 Rugby World Cup, betting firm Ladbrokes scored high when they forced Australia's most capped player into a public showdown.

Forcing him to back up his claims that England was not good enough to win the tournament, Ladbrokes took a gamble and won. Campese eventually ended up having to do a walk of shame along the length of Oxford Street wearing a sandwich board proclaiming that the best team won. The stunt, which generated global media for the betting company, was well worth the expenditure: Campese asked only that a donation be made to London's Great Ormond Street Children's Hospital.

The good news is that more and more of us are working out how to inject the highly creative tactics associated with good guerrilla marketing into campaigns that remain firmly on the right side of the law. Perhaps dismissed by the hard-core adventurers as Guerrilla "lite", these tactics are "cheeky" yet legal. Offering safer havens to marketing experts creative enough to balance unprecedented ideas with corporate sanction, when we get this right, the result is high impact marketing that comes in at a fraction of the price of conventional ad spend.

 Marketing Mavericks: our pick of the greatest guerrilla campaigns

 

From left to right (Hover over pictures to enlarge):

Carlsberg's best litter in the word campaign: Fake tenner's distributed randomly around UK pubs get punters talking about aforementioned beer.

Quiet please: it's you know who: During the ATP tournament, soft drinks business Schweppes carefully coordinates the appearance of its famous "Schhhhhh" tag line to appear on the scoreboard every time the umpire demands "quiet please".

Shaving Eggscellence: Creating high impact with minimal budget, Wilkinson's "Every man deserves smooth skin" promotion helps launch the company's new four blade razor in European supermarkets.

Listermint's This wont hurt a bit: Patients in eastern European dental surgeries are providing a captive audience for Listerine's guerrilla campaign. Ads for the mouthwash are placed directly above the chair.

 More:

Guerrilla marketing at work:
Chalked on walls and windows of abandoned buildings in the biggest US cities, the " snakes on a cane" (left) has been getting American's talking all summer. What's it for? Late August, Hugh Laurie identified himself as the creative behind NBC's summer teaser campaign House season 6  (see snakesonacane.com)

Background reading: Business 101: What is guerrilla marketing?

Contact us: Think guerrilla marcomms tactics could give your business the edge this Contact us now to share and brainstorm.

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Want to inject a bit of extra excitement into your marketing campaigns this season? Use our top five tips to help get you started.

1. Don’t fake it
Truly creative guerrilla tactics come with risk built in. Accept it and deal with it. While your idea might not deliver exactly the results you expected, trying to dupe your public with a fake campaign could result in irreparable damage.

2. Don’t be a one hit wonder
Guerrilla campaigning works just like regular campaigning, and as any one with a copy of “Marketing for Dummies” hidden at the back of the desk drawer will tell you, it’s going to take 7-10 exposures before your target market starts to get the message. This means making guerrilla tactics a regular component in your marketing plans. It also means working out how to convince the board that your maverick tactics are worth sticking with. And so to tip 3.

3. Show Your Work!
Guerrilla campaigns can be tricky to measure, so be sure to get as much evidence of your work together as possible. Photography, video and onsite interviews or research questionnaires will help you stay the course if the board’s less adventurous players raise an eyebrow.

4. Timing is everything
Stunts and rush hours don’t go together. Your aim is to create a positive impact on your target market not a king sized traffic delay.

5. Make it work, even when it doesn’t
Two years ago drinks company Snapple decided to erect a giant 40 foot ice-pole in the middle of New York’s Central Park. Trouble was it was the middle of summer and the city was in the midst of a heat wave. The Popsicle never got off the ground, but news of the foiled attempt still hit the TV networks and press coast to coast all the same.

 

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