Just before Christmas last year we asked 100 Now
readers about the corporate gifts they send and receive. On compiling the data
it was Santa's wine, spirits
and, most of all, his next day courier suppliers, that had the best grounds for
Christmas cheer.
From what you've told us,
the typical corporate Christmas gift starts at about £20 (although
routinely you're spending between £40 and £100+ on "best customers"). An
SME employing between 20- 50 people tends to spend about £450 on cards
and small gifts alone. Larger companies spend slightly less per
employee but budgets for seasonal greeting cards can become difficult to
calculate here because departmental heads frequently take their own
initiatives and resource activities from their own departmental budgets.
More often than not, the
gifts you give come in the shape of a bottle (which is frequently
accompanied with an array of fine preserves and sweetmeats encased in
some form of rattan weaved basket). For more than 80 percent of you, the
gifts you receive from suppliers look remarkably similar to the ones you
sent out; which is probably why nine out of ten of you say you
can't actually recall a single instance of one card or gift actually
achieving any marketing objective at all. In the blitz of greetings that
clutter the corporate grotto over Christmas, creative marketing
communications are lost in the glitter and tinsel; so why bother?
For the past two years here
at Now, we've been running a programme we call "Red Card the Christmas
Card". It's a proactive programme that accepts that any cash spent on
cards and gifts is proven to deliver little or no results in terms of
marketing effectiveness and instead hooks up with UNICEF to use the
money to buy school supplies for kids in the third word. "Red Card the
Christmas Card" banners are bolted-on to the outgoing emails sent by
everyone on the team to warn all clients and prospects not to wait
pensively by the letter box for the Now chrimbo communication. Embedded hyperlinks allow anyone interested to jump onto the Now web
pages that explain what we're doing and why.
Over the month of December
we calculate that about 3,700 people receive personal emails from the
Now team that incorporate this greeting: far more people than we'd
include in any marcomms driven card mailing programme.
Since launching the "Red
Card the Christmas Card" campaign two years ago we've had no one lament
the business' decision not to send a greeting or gift and, for the month
of December, the "Red Card the Christmas Card" pages have constantly
been the highest ranking on the Now web site. In short: the tactic seems
to make sense to the prospect community our business depends on, gets
more attention than classic card mailings ever did, drives prospects to
our site and actually does something useful with a relatively small
budget.
Whether by design or
default, all marketing departments are inevitably charged with managing
formal business comms activity as the Christmas period gets underway, so
when you're pulled in to the company brainstorm that's almost certain to
take place over the next days or weeks, put the "Red Card the Christmas
Card" tactic on the table and see what happens. Next to the
personally engraved decanter, golf balls or personal organiser samples,
it might just catch the eye.